Responsible Gaming
At Biggerz Casino, we believe gambling should be an enjoyable form of entertainment — never a source of financial stress. We are committed to promoting responsible gaming and providing our New Zealand players with the tools they need to stay in control.
Our Commitment
We operate under a Curaçao eGaming licence and comply with all applicable responsible gaming regulations. Our platform includes multiple self-protection features that you can activate at any time from your account settings.
Self-Protection Tools
- Deposit Limits: Set daily, weekly, or monthly deposit limits. Once set, limits take effect immediately. Increases require a 24-hour cooling-off period.
- Session Time Limits: Set a timer for your gambling sessions. You'll receive a notification when your time is up.
- Loss Limits: Set a maximum loss amount per day, week, or month.
- Self-Exclusion: Exclude yourself from the platform for 24 hours, 7 days, 30 days, 6 months, or permanently. During self-exclusion, you cannot log in, deposit, or play.
- Reality Checks: Receive pop-up notifications at intervals you choose (30 min, 1 hour, 2 hours) showing your session duration and net win/loss.
Signs of Problem Gambling
If you recognise any of these signs in yourself or someone you know, please seek help:
- Spending more money or time gambling than you can afford
- Borrowing money or selling possessions to gamble
- Feeling anxious, stressed, or depressed about gambling
- Neglecting work, family, or other responsibilities
- Chasing losses by increasing bets
- Lying about the extent of your gambling
Get Help
If you or someone you know is struggling with gambling, these organisations provide free, confidential support:
- Gambling Helpline NZ — 0800 654 655 (24/7, free)
- Ministry of Health — Gambling
- Problem Gambling Foundation NZ
Underage Gambling Prevention
Biggerz Casino is strictly for players aged 18 and over. We verify the age of all players during the KYC process. If we determine that a minor has accessed the platform, the account will be immediately closed and any deposits refunded.
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