Privacy Policy — Biggerz Casino

Last updated: January 2026. This privacy policy explains how Biggerz Casino collects, uses, and protects your personal information.

1. Information We Collect

We collect information you provide during registration (name, email, date of birth, address), payment information for deposits and withdrawals, device and browser information for security purposes, and gameplay data for regulatory compliance. We do not sell your personal information to third parties.

2. How We Use Your Data

Your data is used to: provide and improve our casino services, process financial transactions, verify your identity (KYC), prevent fraud and money laundering, comply with licensing and legal obligations, send promotional communications (with your consent), and provide customer support.

3. Data Security

We protect your data using 256-bit SSL encryption for all data transmission, bcrypt password hashing, secure data centres with access controls, regular security audits and penetration testing, and compliance with PCI DSS standards for payment processing.

4. Cookies

We use essential cookies for site functionality and session management. Analytics cookies help us understand how players use our platform. You can manage cookie preferences through your browser settings.

5. Your Rights

Under the New Zealand Privacy Act 2020 and applicable international regulations, you have the right to: access your personal data, request correction of inaccurate data, request deletion of your data (subject to legal retention requirements), opt out of marketing communications, and lodge a complaint with the NZ Privacy Commissioner.

6. Data Retention

We retain your personal data for as long as your account is active, plus a minimum of 5 years after account closure as required by anti-money laundering regulations. Transaction records are retained for 7 years. You may request account deletion at any time, subject to these legal retention periods.

7. Contact Us

For privacy-related enquiries, contact our Data Protection Officer at [email protected]. For general support, use our 24/7 live chat.